Privacy Policy

Who We Are

Cool Pro Services is an HVAC and refrigeration contractor based in Niverville, Manitoba, serving Winnipeg and southeastern Manitoba. You can reach us on (204) 218-3355 or at info@coolproservices.com.

Information We Collect

When you contact us by phone or email, we collect only what we need to provide the service you are asking for. That typically includes:

• Your name and contact details
• The service address where work is to be carried out
• Details of the equipment and the problem
• A record of work carried out and parts supplied

How We Use It

We use this information to schedule and carry out work, to supply quotes and invoices, to keep service records for warranty and maintenance purposes, and to contact you about work in progress or a booked appointment.

We do not sell your information, and we do not share it with third parties for marketing.

How Long We Keep It

We keep service and invoicing records for as long as we need them for warranty, maintenance history and legal or tax obligations, and then dispose of them securely.

Cookies And Analytics

Web fonts are loaded from Google Fonts, which means your browser makes a request to Google servers when you load a page. If analytics or advertising tools are added to the site later, this section should be updated to say so.

Your Rights

You can ask us what personal information we hold about you, ask us to correct anything that is wrong, or ask us to delete information we are not legally required to keep.

Changes To This Policy

If we change how we handle personal information, we will update this page.